RETURNS & EXCHANGES
Okay, so we all know these tiny humans come in all shapes and sizes which can sometimes make it hard to find the right style or fit. In the event, you don’t love your purchase, please return the item/s within 14 days from the date you receive them. All items must be unworn/unused and in its original packaging.
Being a small business, we aren’t able to wear the cost of the return postage, unless of course there is a defect with the product. In this case, please take a photo of the defect/s and email the details through to firstname.lastname@example.org
Any Australian orders that don’t meet the minimum shipping spend of $50 will incur a flat fee of $10 to cover the original shipping and handling cost. This will be deducted from your refund/store credit.
Any International orders that don’t meet the minimum shipping spend of $150 will incur a flat fee of $20 to cover the original shipping and handling cost. This will be deducted from your refund/store credit.
CAN I RETURN A SALE ITEM?
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
HOW LONG DOES IT TAKE TO PROCESS RETURNS?
It takes approximately 2 weeks for us to process returns from the date items are received at our office.
Refunds are made via the same payment method that was used at the original time of purchase.